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customer services

Suggestions, comments and complaints

Useful contact details

AIMS (housing advice, information and mediation service)

Age Concern England, Astral House 1268 London Road London SW16 4ER

Advice line: 0845 600 2001 Telephone: 020 8765 7465 Fax: 020 8765 7218
e-mail: aims@ace.org.uk

Independent Housing Ombudsman
81 Aldwych London WC2B 4HN
Telephone: 020 7421 3800 Low call: 0845 7125 973
e-mail: info@housing-ombudsman.org.uk

The Housing Corporation
Enquiries and Complaints Team, Housing Corporation 1 Park Lane Leeds LS3 1EP
Telephone: 0845 230 7000
e-mail:enquiries@housingcorp.gsx.gov.uk