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customer services

Repairs

How to report a repair

Repair requests should be reported to your court manager, to the Housing 21 regional office if your court manager is away, or via the central control system when the court manager is not available. You can find all of our contact numbers and addresses on our Contact Us page .

Please give as much information as you can about the repair needed. The court manager will also need to know when you will be in so that they can arrange an appointment with the contractor. Workmen will not enter your flat to carry out work in your absence without permission, except in an emergency.