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Oldham Customers
Repairs and Maintenance
Repairs Responsibilities
We carry out most items of maintenance except where damage has resulted from misuse or neglect or has been caused by yourself or visitors to your home. We are not responsible for:
- Connection of gas cookers, washing machines or electrical cookers
- TV aerials (other than communal aerials)
- Coat hooks and hangers
- Toilet seats and covers
- Frozen pipes
- Cylinder jackets
- Door chains, door numbers and letterboxes
- Any fittings or appliances you have installed
Except in emergencies, we will give you at least 24 hours notice of work being done. You are responsible for insuring your personal possessions and the contents of your property against damage.
Reporting a Repair
Repair requests should be reported to the Housing 21 repairs line. The telephone number is 0161-770-8821. Please give as much information as you can about the repair you are reporting. You can ask your Court Manager or a relative to report the repair on your behalf.
Please note: If you are unhappy with the conduct of the maintenance staff or the quality of the work, please inform your Court Manager or contact Housing 21 Oldham Property Management Team on 0345 604 4447
