• customer services
• complaints
  • complaints procedure
  • independent advice
• repairs
  • how to report a repair
  • our repairs and maintenance service
  • tell us what you think of our service
• paying your rent
  • service charge info
  • support charge info
  • other services/charges
  • payment methods
  • having difficulties paying?
• benefits and allowances
  • Housing benefit
  • Pension credit
  • Attendance allowance / Disability Living Allowance
  • Money Matters
• Housing 21 Service Promise
• accessing care and support
  • support plan
  • Housing 21 extra care
  • help at home
  • using technology to assist with daily living
• getting involved
  • how to get involved
• anti-social behaviour
• equality and diversity
• access to information
• newsletters and information
• frequently asked questions
• useful links
• Oldham Customers
  • useful contact numbers
  • your court manager
  • communal facilities
  • getting involved
  • repairs & maintenance
  • suggestions, compliments & complaints
  • paying your rent
  • tenant information pack
• Kent Customers
  • report a repair
  • paying your rent
  • complaints
  • housing benefit

customer services

Accessing care and support

Support plan

As part of the court manager service a support plan will completed with you shortly after moving in. These are designed to identify where you may require extra assistance or advice. Your court manager will assist with completing the support plan and co-ordinating if extra help or linking in with new services is required.

If you would like more information on housing related support plans click here.